Suspend faulty billing system – PURC to ECG

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5449974794665_2026561818602The Public Utility Regulatory Commission -PURC has ordered the Electricity Company of Ghana -ECG to suspend the implementation of its ‘faulty’ new billing software until further notice.

The commission has also ordered the ECG to appoint an independent billing software expert to audit the new billing system and present a report to the commission within 10 working days.

These were amongst other orders issued by the PURC to the ECG following several complaints of overbilling by consumers of electricity.

According to the commission, the decision was reached after a thorough investigation into the matter through its Monitoring exercise which culminated into visits to specific areas and also interrogation of bills presented to consumers by the ECG and it concluded that “there was an anomaly in the initial implementation of the new billing software.”

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ABOUT: Nana Kwesi Coomson

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An Entrepreneur and Philanthropist. Editor-in-Chief of A Senior Journalist with Ghanaian Chronicle Newspaper. An alumnus of Adisadel College where he read General Arts. He holds first degree in Bachelor of Arts from the University of Ghana; Political Science (major) and History (minor). He has also pursued MSc Corporate Social Responsibility (CSR) and Energy with Public Relations (PR) at the Robert Gordon University in the United Kingdom. He is a 2018 Mandela Washington Fellow who studied at Clark Atlanta University in USA on the Business and Entrepreneurship track. His mentors are Rupert Murdoch, Warren Buffet, Sam Jonah, Kwaku Sakyi Addo and Piers Morgan

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